How do I go about making an appointment?

The easiest way is to telephone during office hours on (07) 3831 4452. If you call after-hours then you can leave a message and we will return your call as soon as we open.

By |February 27th, 2015||0 Comments|

Do I need a referral to see a psychologist?

No, you do not need a doctor’s referral to see a psychologist.  If however, you are eligible to claim a Medicare rebate for your consultation then you do need to see a doctor so that the appropriate Medicare paperwork (referred to as a ‘Mental Health Care Plan’ – Item 2710) can be completed.

By |February 25th, 2015||0 Comments|

Can I get a rebate?

If you have private health insurance then you might be entitled to a rebate. Each fund is different so it is worth checking with your fund to see what your entitlements are. Also, after seeing your psychologist he or she may suggest that you see your GP in order to ascertain whether you may be eligible for what is known as a Mental Health […]

By |February 20th, 2015||Comments Off on Can I get a rebate?|

Are you open on weekends or evenings?

Yes, some of our psychologists are available for evening and weekend appointments.

By |February 15th, 2015||0 Comments|

Is there parking available?

Yes, there is a Council car park located just up Wickham Terrace on the opposite side of the road from our building. Public parking stations are also available on Astor Terrace and metered parking can be found on the surrounding streets.

By |February 10th, 2015||Comments Off on Is there parking available?|

Is it easy to get there using public transport?

Yes it is. We are situated just one street above Central Station (follow the signs to Wickham Terrace).
We are also easily accessible by bus.
If you are using taxis, there is a taxi rank just a short walk up Wickham Terrace.
For more information please visit our location page

By |February 5th, 2015||Comments Off on Is it easy to get there using public transport?|

How soon can I get an appointment?

Generally speaking we can find an appointment time that suits you within 24-72 hours.

By |February 1st, 2015||Comments Off on How soon can I get an appointment?|

How long does a session last?

Each session is approximately one hour in duration.

By |January 30th, 2015||0 Comments|

How often will I need to come?

Generally, counselling typically involves a few weeks of relatively intensive treatment (usually 1 appointment per week), followed by as many maintenance sessions as you and your psychologist feel is appropriate (usually fortnightly or monthly).

By |January 29th, 2015||0 Comments|

Do people often feel nervous about coming to see somebody like a psychologist?

Yes, it is common for people to experience some initial nervousness.  Our staff and our psychologists are aware of this and will always endeavour to provide a warm and understanding environment in which to  help people feel more comfortable.

By |January 28th, 2015||0 Comments|