After seeing your psychologist, he or she may suggest that you consult your GP in order to ascertain whether you are eligible for what is known as a ‘Mental Health Care Plan’ under the Medicare ‘Better Access Initiative’ (i.e. your doctor must first assess that you require the services of a psychologist).  If your GP places you under this plan then you will be entitled to a rebate from Medicare for 10 sessions per calendar year.  The rebate generally covers at least approximately half of the cost of a session.

The Better Access initiative covers disorders that significantly impact on a person’s emotions, thoughts, social skills and decision-making. Types include:

  • Alcohol use disorder
  • Anxiety disorders
  • Adjustment disorder
  • Attention deficit disorder
  • Bereavement disorder
  • Bipolar disorder

  • Conduct disorder
  • Co-occurring anxiety and depression
  • Depression
  • Drug use disorder
  • Eating disorders

  • Obsessive compulsive disorder
  • Panic disorder
  • Phobic disorder
  • Post-traumatic stress disorder
  • Sexual disorders

You will need to pay for any charges in excess of the Medicare rebate (i.e. ‘the gap’) for services under this scheme. However, these out-of-pocket expenses will count towards the Medicare Safety Net. The Medicare Safety Net is designed to protect high users of health services from large out-of-pocket expenses. You can find more information on the Medicare Safety Net here.


If you have private health insurance then you might be entitled to a rebate. Each fund is different so it is worth checking with your fund to see what your entitlements are – the applicable Item numbers are ‘100’ (initial consultation) and ‘200’ (subsequent consultation)). Regarding confidentially, your treatment details are sent directly to your health fund through the HICAPS system and can only be viewed by your provider and your health fund, utilising secure encryption protocol which fully protects your privacy.


For your convenience we can process your Medicare claims (via Medicare Easyclaim) and your
private health insurance claims (via HICAPS) on the day of your consultation. Please do not
hesitate to contact one of our friendly receptionists (Suellen, Marilyn, Nicole, Renee, Sabrina or Peter
on 3831 4452) if you need any further information or have booking enquiries.